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Instruction manual
Detailed description of how to start the software and configure your devices.
Updating devices

Instruction manual
Detailed description of how to start the software and configure your devices.
- Device inventory
  The main device inventory view shows all your discovered and manually added devices in one place.
- Adding devices
  You can add devices automatically or manually.
- Claiming devices
- Bulk device operations
  Rental technicians can now prepare entire device fleets in a single workflow.
- Updating devices
  - Offline firmware updates
    Perform firmware updates from a local firmware image file when the device has no internet connection.
- Changing the password
  Change the device password quickly and securely.
- Factory reset
- Resolving security certificate warnings
  Resolve blocked devices after a security certificate changes unexpectedly.

Updating devices

Updating from version 3.x to version 4.x

When updating a device from firmware version 3.x to version 4.x, you'll see a special warning modal explaining:

This update is irreversible.
You'll need to complete a required setup after the update.
Legacy mode will be available for older protocol compatibility.
SSCv2 will be activated for enhanced security.

The update cannot start without license acceptance. You must acknowledge these points before the update can proceed. License Agreements

Every firmware update requires you to accept a license agreement. The license is shown before the update begins.

You must click Accept to proceed.
Click on Cancel in order to cancel the update.

To update a single device firmware:

Open the device detail view.
Click on Update Firmware.
Accept the license agreement when prompted.

The update begins with a progress indicator.
You'll see a success or failure message when complete.

The device has been updated.