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Instruction manual
Detailed description of how to start the software and configure your devices.
Updating devices
Offline firmware updates
Perform firmware updates from a local firmware image file when the device has no internet connection.

Instruction manual
Detailed description of how to start the software and configure your devices.
- Device inventory
  The main device inventory view shows all your discovered and manually added devices in one place.
- Adding devices
  You can add devices automatically or manually.
- Claiming devices
- Bulk device operations
  Rental technicians can now prepare entire device fleets in a single workflow.
- Updating devices
  - Offline firmware updates
    Perform firmware updates from a local firmware image file when the device has no internet connection.
- Changing the password
  Change the device password quickly and securely.
- Factory reset
- Resolving security certificate warnings
  Resolve blocked devices after a security certificate changes unexpectedly.

Offline firmware updates

Perform firmware updates from a local firmware image file when the device has no internet connection.

Firmware updates can be performed without an internet connection by using a local firmware image file. This is useful in venues with limited or no network access.

To update your firmware offline:

Select a device and choose the option to update from a local firmware image file.
Select the firmware image file.

The system validates file compatibility, including model, version, and checksum, before it applies the update.
Monitor the update progress.
Success or failure feedback appears in the same way as for online updates. Incompatible files and interrupted transfers show clear error messages and retry options.

Your device has been updated offline successfully.