Product information
Information about supported devices, requirements and the main features of the software at a glance.
Key features
The Firmware Updater is a comprehensive device management solution designed for audio professionals who need efficient, reliable equipment management. It provides four core capabilities: updating device firmware, claiming devices for management, changing device passwords, and performing factory resets. Version 1.3.0 adds bulk operations across entire device fleets, native macOS support, and L6000 charger management — letting rental technicians prepare returned equipment in a fraction of the time previously required.
Technical requirements
| Requirement | Windows | macOS |
|---|---|---|
| Operating system | Windows 11 | macOS Ventura, macOS Sonoma, or macOS Sequoia |
| Runtime | .NET 8 SDK (.NET 8 Runtime & ASP.NET 8 Runtime, detected automatically by the installer; a download link is provided if not present) | .NET 8 SDK (.NET 8 Runtime & ASP.NET 8 Runtime, detected automatically by the installer; a download link is provided if not present) |
| Processor | — | Apple Silicon (M-series) only |
| Memory | 4 GB RAM minimum, 8 GB recommended | 4 GB RAM minimum, 8 GB recommended |
| Network / browser | Ethernet or Wi-Fi connectivity, same subnet as managed devices; modern web browser for web-based interface (Chrome 90+, Firefox 88+) | Standard network ports: HTTP/HTTPS (80/443), mDNS (5353), SSCv1 (45, UDP) |
Network requirements
- IPv4 network connectivity
- DHCP support (recommended)
- Multicast DNS (mDNS) support for automatic discovery
- Standard network ports: HTTP/HTTPS (80/443), mDNS (5353)
Supported devices
- EW-DX series devices with network management capabilities
- L6000 chargers (new in this release)