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Instruction manual
Detailed description of software navigation and configuration of enrolled Sennheiser devices.
Overview
Learn about the environment of DeviceHub with a clear representation of the structure.
Dashboard
On the dashboard page, you can see all relevant metrics of your organization and your enrolled devices.

Instruction manual
Detailed description of software navigation and configuration of enrolled Sennheiser devices.
- Get started
  Initial setup steps including registration, organization, user management, and device enrollment preparation.
- Overview
  Learn about the environment of DeviceHub with a clear representation of the structure.
  - Dashboard
    On the dashboard page, you can see all relevant metrics of your organization and your enrolled devices.
  - Devices
    Manage Sennheiser devices using an overview page that displays all enrolled devices, along with a detail page for configuring individual device settings.
  - Locations and rooms
    Manage the physical layout of your organization by creating, editing, and deleting locations and rooms to efficiently monitor AV device deployment.
  - Team
    The Team section provides a comprehensive list of all users within an organization, their assigned roles and the invitation status.
  - Info
    Quick access to relevant topics and information about the software and the devices it operates.
  - Settings
    The settings page is a centralized space where organization-, account- and personal settings can be managed based on the user’s access level.
- Team management
  Instructions for inviting users and managing invites to ensure seamless collaboration and communication within the team.
- Location & room management
  Manage your location and room structure by adding, deleting, or renaming entries.
- Device enrollment
  Follow the steps to enroll your device to DeviceHub, ensuring proper network connectivity and time configuration.
- Device control
  Configure and control devices directly using the device's familiar LUI interface in DeviceHub.
- Room assignment
  Manage room assignments for devices by assigning, changing, or removing their room assignments through the device overview or detail pages.
- Account settings
  Here you can manage your account settings, including custom appearance, password, and membership.

Dashboard

On the dashboard page, you can see all relevant metrics of your organization and your enrolled devices.

As organization-specific metrics you can see the following statistics:

Devices enrolled: Total number of devices registered and assigned to your organization
Managed rooms: Total number of rooms with at least one assigned device in your organization
Team members: Total number of users with active accounts in your organization

As device-specific metrics you can see the following statistics:

Cloud alerts: Devices that are currently disconnected from the cloud and cannot be monitored or managed remotely
Device alerts: Total number of critical alerts across all connected devices that require immediate attention
Warnings: Total number of non-critical notifications across all connected devices that may indicate misconfiguration
Firmware: Status of the firmware version of all devices enrolled

The number of enrolled devices may differ from the number shown in the list. This is because the device list only includes devices that have cloud alerts, device alerts, or warnings.

Cloud alerts, device alerts, and warnings are shown in the device list below. To filter the list, click the corresponding tile above; only one filter can be applied at a time.

From the device list you can open devices to view detailed information about any issues. Assigning devices to rooms is not available from the dashboard; you can do this only from the device list on the Device overview page.