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Central hub for information, resources, and guides with further content on the product and/or service.
Cloud connectivity guide
This document provides AV /IT professionals with step-by-step guidance on enabling cloud connectivity for the TeamConnect Bar (TC Bar) and preparing it for integration with Sennheiser DeviceHub, Sennheiser's cloud-based device management platform.
Preparing the TC Bar for cloud connectivity
To enable cloud connectivity for TC Bar devices, ensure the latest firmware is installed and configure the necessary network settings and outbound ports as specified.
Network modes
This chapter outlines the network communication options for TC Bars S and M, including Single Domain, Dual Domain, and Split Modes, along with guidance for configuration.

Knowledge Base
Central hub for information, resources, and guides with further content on the product and/or service.
- FAQ
  The most frequent questions and answers summarized in a chapter.
- Cloud connectivity guide
  This document provides AV /IT professionals with step-by-step guidance on enabling cloud connectivity for the TeamConnect Bar (TC Bar) and preparing it for integration with Sennheiser DeviceHub, Sennheiser's cloud-based device management platform.
  - Preparing the TC Bar for cloud connectivity
    To enable cloud connectivity for TC Bar devices, ensure the latest firmware is installed and configure the necessary network settings and outbound ports as specified.
    - Network modes
      This chapter outlines the network communication options for TC Bars S and M, including Single Domain, Dual Domain, and Split Modes, along with guidance for configuration.
    - Required outbound ports (DeviceHub)
      Sennheiser DeviceHub relies on Microsoft Azure IoT Hub for connections established by the TC Bars.
    - Optional ports (Control Cockpit)
      Enable specific firewall ports to perform firmware updates of the TC Bar using Sennheiser Control Cockpit software.
    - Installing the firmware
      Follow these steps to install the firmware for the TC Bar using Sennheiser Control Cockpit on Windows, ensuring to remove any previous firmware versions to avoid conflicts.
  - Known Issues
    This document outlines known issues and pitfalls related to firmware, time synchronization, third-party access, and provides supportive links for troubleshooting TC Bars.
- Security white paper
  This document aims to provide information about the security and data privacy of DeviceHub to facilitate the onboarding in our customers’ IT environments.

Network modes

This chapter outlines the network communication options for TC Bars S and M, including Single Domain, Dual Domain, and Split Modes, along with guidance for configuration.

The TC Bars S and M provide the option to configure different network modes namely:

Single Domain Mode: single cable, one network (TC Bar S and M)
Dual Domain Mode: single cable, two separate networks for control and Dante (for both TC Bar S and M)
Split Mode: two cables, two separate networks for control and Dante (for TC Bar M)

For a detailed guide on how to select and configure the network modes, please refer to the Network Guide.

To connect any of the TC Bar devices to the cloud, please configure the control network accordingly.