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Central hub for information, resources, and guides with further content on the product and/or service.
Cloud connectivity guide
This document provides AV /IT professionals with step-by-step guidance on enabling cloud connectivity for the TeamConnect Bar (TC Bar) and preparing it for integration with Sennheiser DeviceHub, Sennheiser's cloud-based device management platform.

Knowledge Base
Central hub for information, resources, and guides with further content on the product and/or service.
- FAQ
  The most frequent questions and answers summarized in a chapter.
- Cloud connectivity guide
  This document provides AV /IT professionals with step-by-step guidance on enabling cloud connectivity for the TeamConnect Bar (TC Bar) and preparing it for integration with Sennheiser DeviceHub, Sennheiser's cloud-based device management platform.
  - Preparing the TC Bar for cloud connectivity
    To enable cloud connectivity for TC Bar devices, ensure the latest firmware is installed and configure the necessary network settings and outbound ports as specified.
  - Known Issues
    This document outlines known issues and pitfalls related to firmware, time synchronization, third-party access, and provides supportive links for troubleshooting TC Bars.
- Security white paper
  This document aims to provide information about the security and data privacy of DeviceHub to facilitate the onboarding in our customers’ IT environments.

Cloud connectivity guide

This document provides AV /IT professionals with step-by-step guidance on enabling cloud connectivity for the TeamConnect Bar (TC Bar) and preparing it for integration with Sennheiser DeviceHub, Sennheiser's cloud-based device management platform.

Content

The document covers the following topics for setup of the device and the network configuration to ensure seamless operation with Sennheiser DeviceHub:

Preparing your network for cloud connectivity
Installing the firmware
Known issues and limitations of the beta firmware

Prerequisites

You will need:

TeamConnect Bar S or M
Sennheiser Control Cockpit v9.1.2 or higher
Firmware image with "Local Web UI" (LUI) supporting Sennheiser DeviceHub firmware v2.0.2 or higher
Network access with mandatory firewall configuration