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Central hub for information, resources, and guides with further content on the product and/or service.
Cloud connectivity guide
This document provides AV /IT professionals with step-by-step guidance on enabling cloud connectivity for the TeamConnect Bar (TC Bar) and preparing it for integration with Sennheiser DeviceHub, Sennheiser's cloud-based device management platform.
Preparing the TC Bar for cloud connectivity
To enable cloud connectivity for TC Bar devices, ensure the latest firmware is installed and configure the necessary network settings and outbound ports as specified.
Optional ports (Control Cockpit)
Enable specific firewall ports to perform firmware updates of the TC Bar using Sennheiser Control Cockpit software.

Knowledge Base
Central hub for information, resources, and guides with further content on the product and/or service.
- FAQ
  The most frequent questions and answers summarized in a chapter.
- Cloud connectivity guide
  This document provides AV /IT professionals with step-by-step guidance on enabling cloud connectivity for the TeamConnect Bar (TC Bar) and preparing it for integration with Sennheiser DeviceHub, Sennheiser's cloud-based device management platform.
  - Preparing the TC Bar for cloud connectivity
    To enable cloud connectivity for TC Bar devices, ensure the latest firmware is installed and configure the necessary network settings and outbound ports as specified.
    - Network modes
      This chapter outlines the network communication options for TC Bars S and M, including Single Domain, Dual Domain, and Split Modes, along with guidance for configuration.
    - Required outbound ports (DeviceHub)
      Sennheiser DeviceHub relies on Microsoft Azure IoT Hub for connections established by the TC Bars.
    - Optional ports (Control Cockpit)
      Enable specific firewall ports to perform firmware updates of the TC Bar using Sennheiser Control Cockpit software.
    - Installing the firmware
      Follow these steps to install the firmware for the TC Bar using Sennheiser Control Cockpit on Windows, ensuring to remove any previous firmware versions to avoid conflicts.
  - Known Issues
    This document outlines known issues and pitfalls related to firmware, time synchronization, third-party access, and provides supportive links for troubleshooting TC Bars.
- Security white paper
  This document aims to provide information about the security and data privacy of DeviceHub to facilitate the onboarding in our customers’ IT environments.

Optional ports (Control Cockpit)

Enable specific firewall ports to perform firmware updates of the TC Bar using Sennheiser Control Cockpit software.

In case you would like to perform a firmware update of the TC Bar using the Sennheiser Control Cockpit software, make sure to enable the following ports in your firewall for the control network.

Optional ports:


Port	Protocol	Service
5353	UDP	Optionally allow mDNS (Multicast 224.0.0.251) to discover devices automatically with Control Cockpit. As an alternative, you can disable mDNS and add devices manually by their IP address.
443	HTTPS	SSC Sound Control Protocol v2 for communication to Control Cockpit/ Firmware Update.