Configuring the TeamConnect Ceiling Medium with the Sennheiser Control Cockpit

Contrary to the TeamConnect Ceiling 2, the TeamConnect Ceiling Medium is delivered with muted microphones. It is therefore necessary to configure the device in the Sennheiser Control Cockpit and unmute the microphones before using it for the first time (see Configuring the TeamConnect Ceiling Medium with the Control Cockpit).
  1. Connect to the network
  2. Download the Sennheiser Control Cockpit
  3. Initialize the device in the Control Cockpit (default password is “sennheiser”)
  4. Set a new password
  5. Configure the device and unmute the microphones
Downloading Sennheiser Control Cockpit
To use the Sennheiser Control Cockpit, you must complete a one-time registration with your e-mail address to receive the software activation code.
  1. To configure and use the TeamConnect Ceiling Medium, you need the free Sennheiser Control Cockpit control software. You can download it here: sennheiser.com/control-cockpit
  2. The Sennheiser Control Cockpit must be used to configure/initialize the product for the first time.
  3. After that, the TeamConnect Ceiling Medium can also be operated using a media control system. To have access to the full range of functions, however, you should use the Sennheiser Control Cockpit.
Claiming the TeamConnect Ceiling Medium for a specific Control Cockpit instance (network solution)
To set up the device’s initial configuration, you have to connect directly to the network via the LAN cable (RJ45).
  1. A new device claiming feature has been introduced to link the device to a specific instance of Control Cockpit and thus prevent the device from being controlled over the network without authentication. The device is controlled by means of encrypted communication and only with the password you have set.
  2. To assign the TCC M to a Control Cockpit instance: Connect the device’s “Control” network port (PoE+ socket) to the network:
    Use only network cables with CAT5e (F/STP) standard or better.
  3. Open Control Cockpit and click on the “Device list” view.
    The new device is automatically detected and displayed as “Not claimed.” If the device does not appear in the device list, add the device manually by entering an IP address.

    Please note that the device must be claimed before its full range of functions are available.
  4. Click “Claim device” and enter the default password “sennheiser”.
    If the device has been previously claimed by another instance of Control Cockpit, enter the password set previously.

    If you do not remember the previous password, please perform a hardware reset of the device and try again with the default password.

    To ensure secure access to the device, you will immediately be prompted to enter a new password.

  5. Enter the new password for your device and click "Set password". The device has now been claimed by your Control Cockpit instance. You can now use all available functions.
    Please note that the new password must meet the following requirements:
    • At least ten characters
    • At least one uppercase letter
    • At least one lowercase letter
    • At least one number
    • At least one special character
    • Maximum length: 64 characters

    You can change the device password on the "Access" tab of the device page.

    You can also install a new instance of Control Cockpit and claim the device by entering the set device password.

Configuring the TeamConnect Ceiling Medium with the Sennheiser Control Cockpit
There are two ways to operate the TeamConnect Ceiling Medium using the Sennheiser Control Cockpit:
  • Variant 1: integrated in an existing network
  • Variant 2: as a standalone solution with a PC and a PoE-capable network switch
  1. Variant 1 – Integrating the TeamConnect Ceiling Medium in an existing network The Sennheiser Control Cockpit should be installed on a host PC (Windows 7 or later) that is in the same network as the TeamConnect Ceiling Medium that you want to configure. The Sennheiser Control Cockpit runs on the host PC as a Windows service.
  2. Any browser-capable device in the network (e.g. PC/Mac, tablet or smartphone) can operate the product using the Control Cockpit Client, which is accessed at a specific URL in the browser.
    The online help contains detailed information about the functions of the Sennheiser Control Cockpit and how to configure the TeamConnect Ceiling Medium and the network. The online help can be found on the Sennheiser Control Cockpit product page (sennheiser.com/control-cockpit) and in the software itself.
  3. Variant 2 – Connecting the TeamConnect Ceiling Medium to a PC and a PoE-capable network switch for standalone use: To configure the TeamConnect Ceiling Medium using a computer without integrating it in a network, connect the computer to a PoE-capable network switch using a network cable (Cat5e or higher). Alternatively, you can use a PoE injector.
  4. Connect the network switch to the Ethernet PoE/Ctrl socket on the TeamConnect Ceiling Medium.