FAQ
The most frequent questions and answers summarized in a chapter.
How do I connect the receiver to a smartphone?
The easiest way to connect the Profile Wireless receiver to a smartphone is to use the included USB-C to USB-C or USB-C to lightning adaptors. They provide a secure and simple connection without the need for additional cables. Of course, the USB-C cable also provides the best digital audio quality.
You can find more information in the chapter: Connecting a receiver to a smartphone
How do I connect the receiver to a camera?
Simply use the included 3.5 mm jack cable and connect your camera’s microphone input to the RX’s output connector.
You can find more information in the chapter: Connecting a receiver to a camera
How do I connect the receiver to a computer or Mac?
The easiest way to connect the receiver to your PC or Mac is to use the included USB-C to USB-C adaptor or the USB-C cable. Simply connect the RX to your device, and then you can use your wireless microphone system as an external microphone with any recording application or video call tool.
You can find more information in the chapter: Connecting a receiver or transmitter to a PC or Mac
How do I start a recording with the transmitter?
You can start and stop a recording on your transmitter by briefly pressing the REC button on the side of the device. If you are using the receiver, you can also start and stop recording by triggering this function from the touch screen (double tap) or using the corresponding menu items in the TX settings menu.
For more information, see the chapter Start/stop/mute recording
What is the transmitter’s maximum recording length?
The transmitters each have 16 GB of internal memory. This allows you to record up to 30 hours of audio. When using the system with Safety Mode enabled, the maximum recording time is up to 15 hours per transmitter.
What is the maximum runtime of the Profile Wireless system?
The transmitter and receiver each have an operating time of up to 7 hours.
Can I use the transmitters while they are being charged in the charging bar?
Yes, both transmitters are fully functional while in the charging bar.
Can I use the outputs on the receiver while it is in the charging bar?
Yes, the receiver is fully functional while in the charging bar. The digital and analog outputs on the left side can also be accessed and used while the receiver is inserted.
How can I access the internal recordings on the transmitters?
Simply connect the transmitter to your PC, Mac or smartphone via USB-C or the adaptor. Then drag and drop your recorded audio files onto your smartphone or computer, just like you would files on a USB stick or external hard drive.
Can I access the recordings of both transmitters at the same time using the charging bar?
No, that is not possible. You must connect each transmitter individually.
How do I delete the recordings from my transmitters?
- You can use the receiver to navigate to the “Memory” option in the transmitter submenu.
- Simply connect the transmitter to your PC/Mac or smartphone and delete one or more audio files from the memory as you would with any other USB memory.
My receiver and transmitter cannot be connected – how can I reconnect the devices?
There is a simple pairing mode in the receiver’s menu that guides you through the process. The transmitters can be set to pairing mode by simultaneously pressing the ON/OFF and REC buttons.
What is safety mode and how do I enable it?
Safety mode allows recording at two different gain settings, with the right channel being recorded more quietly and both being output by the receiver and saved on the transmitter to prevent overmodulation and to exploit the full capsule dynamics.
For more information, see the chapter Start/stop/mute recording
Are the batteries removable?
Profile Wireless has in-built batteries. These are not removable/replaceable by the user.
Can the Profile Wireless be connected directly to a smartphone via Bluetooth?
It is not possible to pair the Profile Wireless directly with a smartphone via Bluetooth.
Does the Wireless Profile use timecode?
No, the Profile Wireless does not support timecode capability.
Does the Profile Wireless support 32-bit float recording?
Yes, from firmware version v4.1.0, the Profile Wireless supports both 24-bit and 32-bit float recording. For information on updates , see Installing updates or performing a reset.
Does the Profile Wireless have a low cut filter?
Yes, the low cut filter can be enabled/disabled via the transmitter menus. (see Setting the transmitter low cut)
Can the LEDs on the transmitters be switched off?
Yes, the LEDs can be switched on/off via the transmitter menus. (see Switching off the transmitter LEDs)
What external microphones can I use on my Profile Wireless?
We recommend using our ME-2 and ME-4 lavalier microphones with a 3.5 mm TRS jack plug. Our MKE 200, MKE 400 and MKE 600 shotgun microphones can also be easily combined with the Profile Wireless.
Please note: For the MKE 600, the supplied KA 600 XLR to 3.5 mm jack plug adaptor must be used.
In addition, lavalier microphones from third-party manufacturers can be used as long as they have a 3.5 mm TRS jack plug and are operated with a supply voltage of 3.3 volts.
Is the Profile Wireless compatible with 12 V lavalier microphones such as the Sennheiser MKE 1 or the DPA 4060?
The Profile Wireless provides only 3.3 volts of power for external microphones. Due to the low voltage, microphones such as the Sennheiser MKE 1 or DPA 4060 will not work properly or deliver good audio because the audio signal will be very quiet. We therefore recommend using the Profile Wireless with our ME-2 lavalier microphone.