If a problem occurs

No function

Phantom power is not switched on.

• Switch the phantom power on.

The phantom power on the mixing console or phantom power device is not switched on.

• Check the corresponding setting on the channel strip.

Phantom power device is not connected to the mains or no battery is inserted.

• Check the mains connection or the battery of the phantom power device.

No signal transmission

The microphone is connected to the wrong microphone amplifier input of the subsequent device.

• Check the signal path.
• If necessary, activate the appropriate input on the corresponding channel strip of the mixing console.

Sound distorted

Wind influence

• Use a suitable windshield.
  • see Accessories

Plosives

• Use a suitable popshield.
  • see Accessories

Structure-borne noise transmission

• Use a suitable shock mount.
  • see Accessories

MK 4

Wrong input sensitivity setting or wrong pre-amplification of the subsequent amplifier.

• Reduce the input sensitivity or pre-amplifiaction of the subsequent device so that sufficient gain reserve remains.

MK 8

Max. SPL is clipped due to a very loud sound source.

• Set the pad switch on the microphone to -10 dB.
  • see Adjusting the attenuation

Subsequent device is overloaded in spite of minimum sensitivity.

• Set the pad switch on the microphone to -10 or -20 dB.
  • see Adjusting the attenuation

Sound muffled, spatial

Pick-up pattern has been ignored.

• Check if the microphone is spoken into from the correct side. Make sure that the Sennheiser logo or the slanted front of the sound inlet basket faces your body.
  • see MK 4 Sound inlet areas
  • see MK 8 Sound inlet areas