Home
Knowledge Base
Central hub for information, resources, and guides with further content on the product and/or service.
Cloud connectivity guide
This document provides AV /IT professionals with step-by-step guidance on enabling cloud connectivity for the TeamConnect Bar (TC Bar) and preparing it for integration with Sennheiser DeviceHub, Sennheiser's cloud-based device management platform.
Known Issues
This document outlines known issues and pitfalls related to firmware, time synchronization, third-party access, and provides supportive links for troubleshooting TC Bars.
NTP server is not validated

NTP server is not validated

Condition

The NTP server is not validated and shows an error.

This is by design: the device accepts any address provided via DHCP or entered manually, without checking its reachability or validity.

If time synchronization issues occur, please verify that the configured NTP server is accessible and delivering a valid time signal.