Securely remove a device from DeviceHub to uncouple it from the organization and delete all device-related information in the IoT hub.
If a device is no longer in use or is being temporarily stored, for example during a room renovation, you should remove it from your DeviceHub account so that your device list remains clear and up to date. Each device can only be enrolled in one organization at a time. If you want to use a device in a new organization, you must disenroll it from the previous organization first.
To disenroll your device:
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In DeviceHub, go to the Devices page.
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For the device you want to disenroll, click the three dots and then click Disenroll device.
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Confirm the disenrollment.
Note: Remember to
disable cloud connectivity on the device’s LUI to complete the disenrollment.
The disenrollment starts in the background and the device shows the status
disenrolling.
Note: When the disenrollment has been successfully completed, the device is removed from the DeviceHub account and a success notification (“toast”) confirms this. If the disenrollment fails, the device reappears in the list (in its previous state) and an error message indicates the issue.
The device has been disenrolled.
