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Knowledge base
Central hub for information, resources, and guides with further content on the product and/or service.
Troubleshooting
This chapter provides a systematic approach for identifying and resolving issues that may occur during the startup or operation of Spectera.
No device access via the WebUI

Knowledge base
Central hub for information, resources, and guides with further content on the product and/or service.
- Network guide
  This network guide is intended for IT administrators, system integrators and event technicians and serves as an planning and configuration guide for integrating components of the Spectera offering into diverse network environments from small home networks up to enterprise networks.
- Security guide
  This security guide provides essential information and best practices for IT administrators, system integrators, and event technicians to ensure robust security measures are implemented effectively.
- Troubleshooting
  This chapter provides a systematic approach for identifying and resolving issues that may occur during the startup or operation of Spectera.

No device access via the WebUI

Condition

The device cannot be accessed via the self-hosted WebUI.

Cause

The wrong device IP or URL schema is being used in the browser.

Solution

Find out the correct IP of the Base Station (see Network).
Enter the correct IP using the correct URL schema depending on the initial firmware version:
- Firmware ≤ 0.8.x use https://deviceIP/specteracontrol/index.html.
- Firmware ≥ 1.x.x use https://deviceIP/.
In some cases the internet browser might have trouble showing the page. Please use the LinkDesk software sennheiser.com/linkdesk.