Smart Assist app

Is the Smart Assist app necessary to operate my devices?

  • No, every device can also be operated without the Smart Assist app. However, the app offers certain advantages (see Smart Assist app).

I want to see if the app is right for me before registering. Where can I get more information?

In which languages is the app available?

  • English
  • German
  • French
  • Spanish
  • Portuguese
  • Russian
  • Chinese
  • Korean
  • Arabic

Can I pair multiple smartphones with a single receiver?

  • No, you can pair only one smartphone with the receiver.

How many devices can I operate with my app?

  • Up to 16 channels

How do I create a setup with 2 or more devices?

  • Use the Add Device and Auto Scan functions. The app will lead you step by step through the process.

Can I set a specific frequency range for the Auto Scan function?

  • No, the function scans the entire available frequency spectrum.

Why can’t I access a receiver?

  • The receiver may be switched off or out of Bluetooth range.

How are the app and the receivers connected to the app secured against possible misuse?

  • To pair a receiver and a smartphone, both devices must be physically present.

    Only after successful pairing can values in the receiver be changed via the smartphone.

Can I use a Bluetooth dongle to operate the app on a computer?

  • No. The app is only available for iOS and Android.

How can I display the app on a larger screen?

  • You can use a mirroring service such as QuickTime. However, you still control the app from the smartphone.