Usability

This section contains answers to frequently asked questions and further information about the following topics:

Why won’t my transmitter synchronize with my receiver?

Is there a way to check the battery status of the transmitter other than on the receiver?

How do I know if my transmitter is switched on?

My LINK LED is steady or flashing yellow. What does that mean?

My LINK LED is steady or flashing red. What does that mean?

Can I also operate an EW-D with desktop applications such as WSM or Control Cockpit?

  • No, that is not possible.

Can I also operate an EW-DX with desktop applications such as WSM or Control Cockpit?

Is the Smart Assist app necessary to operate my devices?

  • No, every device can also be operated without the Smart Assist app. However, the app offers certain advantages (see Smart Assist app).

Can the transmitter and receiver connect to other Bluetooth-capable systems?

  • A Bluetooth connection be only be established between a receiver and a smartphone with the Smart Assist app installed.

How can I turn on my transmitter without it transmitting immediately?

Can the ew G4 and EW-D series be operated together?

  • The products in the ew G4 and EW-D series are not compatible with each other. However, you can operate the two series in parallel without any problems.

Are the receivers and transmitters of the EW-D and EW-DX series compatible?

How can I distinguish between my wireless links without displays on the transmitters?

What exactly do the “Gain” and “AF Out” settings do?

What is the meaning of the Bluetooth icon on the receiver’s display?

I don’t want a smartphone to have access to my receiver.

  • Disconnect the Bluetooth pairing in your smartphone’s menu.

What is the best way to wear the bodypack transmitter?

  • Do not kink, bend or cover the antenna
  • Avoid skin contact with the antenna
  • If possible, attach it to your clothing with the belt clip

Can you rotate the bodypack transmitter’s belt clip so that the antenna points downward?

How do I set the low-cut filter on the EW-DP SKP?