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User Manual
Detailed description of software navigation and configuration of enrolled Sennheiser devices.
Getting Started
Initial setup steps including registration, organization, user management, and device enrollment preparation.
Registration (Sign-up/Sign-in)
Learn how to sign up and sign in with a local Sennheiser account or a Microsoft account to access DeviceHub securely.
Sennheiser account
Learn how to create a Sennheiser account to access DeviceHub and manage your credentials securely.
Sign-up (Sennheiser)
Register a new Sennheiser account in order to use DeviceHub.

User Manual
Detailed description of software navigation and configuration of enrolled Sennheiser devices.
- Getting Started
  Initial setup steps including registration, organization, user management, and device enrollment preparation.
  - Preparing the device for DeviceHub
    Ensure your device is correctly set up with the latest firmware and network configuration before enrolling it in DeviceHub for effective cloud management.
  - Registration (Sign-up/Sign-in)
    Learn how to sign up and sign in with a local Sennheiser account or a Microsoft account to access DeviceHub securely.
    - Sennheiser account
      Learn how to create a Sennheiser account to access DeviceHub and manage your credentials securely.
      - Sign-up (Sennheiser)
        Register a new Sennheiser account in order to use DeviceHub.
      - Sign in (Sennheiser)
        You can sign in with an existing Sennheiser account.
    - Microsoft account
      You can use your existing Microsoft account to sign in to Sennheiser products.
  - Setting up organization
    An organization serves as the central workspace within the cloud application, where both devices and team members are managed.
  - Joining an organization by invite
    Learn how to join to your organization by receiving an invitation.
- Overview
  Learn about the environment of DeviceHub with a clear representation of the structure.
- Team management
  Instructions for inviting users and managing invites to ensure seamless collaboration and communication within the team.
- Location & room management
  Manage your location and room structure by adding, deleting, or renaming entries.
- Device enrollment
  Follow the steps to enroll your device to DeviceHub, ensuring proper network connectivity and time configuration.
- Device control
  Configure and control devices directly using the device's familiar LUI interface in DeviceHub.
- Room assignment
  Manage room assignments for devices by assigning, changing, or removing their room assignments through the device overview or detail pages.
- Account settings
  Here you can manage your account settings, including custom appearance, password, and membership.

Sign-up (Sennheiser)

Register a new Sennheiser account in order to use DeviceHub.

To sign up:

Open the DeviceHub login page at https://devicehub.sennheiser.com/.
Click on No account? Create one.
Enter your email address in the text box.

To return to the sign-in page, click on Have an account? Sign in instead below the email text box.

A One-Time Passcode (OTP) is sent to your email address to verify your account and looks like this:

OTP codes are valid for 5 minutes only.
Enter the OTP on the screen.

If it takes longer than expected to receive the OTP email, a hint appears indicating that you can request a new code. Click on the link Try again and wait for the new OTP email to arrive in your mailbox.
Enter your preferred password and provide all additionally required information. You must also agree to our https://www.sennheiser.com/de-de/legal/terms-of-use-ciam and Security and data protection.

Please note that the terms of use can be updated at any time during the CIAM lifecycle based on legal or infrastructure changes. By not accepting the terms of use, login access will be lost.
Click on Next.
You are logged in and redirected to the application where you started the process.

You have signed up successfully.