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User Manual
Detailed description of software navigation and configuration of enrolled Sennheiser devices.
Getting Started
Initial setup steps including registration, organization, user management, and device enrollment preparation.
Registration (Sign-up/Sign-in)
Learn how to sign up and sign in with a local Sennheiser account or a Microsoft account to access DeviceHub securely.
Sennheiser account
Learn how to create a Sennheiser account to access DeviceHub and manage your credentials securely.
Sign in (Sennheiser)
You can sign in with an existing Sennheiser account.

User Manual
Detailed description of software navigation and configuration of enrolled Sennheiser devices.
- Getting Started
  Initial setup steps including registration, organization, user management, and device enrollment preparation.
  - Preparing the device for DeviceHub
    Ensure your device is correctly set up with the latest firmware and network configuration before enrolling it in DeviceHub for effective cloud management.
  - Registration (Sign-up/Sign-in)
    Learn how to sign up and sign in with a local Sennheiser account or a Microsoft account to access DeviceHub securely.
    - Sennheiser account
      Learn how to create a Sennheiser account to access DeviceHub and manage your credentials securely.
      - Sign-up (Sennheiser)
        Register a new Sennheiser account in order to use DeviceHub.
      - Sign in (Sennheiser)
        You can sign in with an existing Sennheiser account.
    - Microsoft account
      You can use your existing Microsoft account to sign in to Sennheiser products.
  - Setting up organization
    An organization serves as the central workspace within the cloud application, where both devices and team members are managed.
  - Joining an organization by invite
    Learn how to join to your organization by receiving an invitation.
- Overview
  Learn about the environment of DeviceHub with a clear representation of the structure.
- Team management
  Instructions for inviting users and managing invites to ensure seamless collaboration and communication within the team.
- Location & room management
  Manage your location and room structure by adding, deleting, or renaming entries.
- Device enrollment
  Follow the steps to enroll your device to DeviceHub, ensuring proper network connectivity and time configuration.
- Device control
  Configure and control devices directly using the device's familiar LUI interface in DeviceHub.
- Room assignment
  Manage room assignments for devices by assigning, changing, or removing their room assignments through the device overview or detail pages.
- Account settings
  Here you can manage your account settings, including custom appearance, password, and membership.

Sign in (Sennheiser)

You can sign in with an existing Sennheiser account.

To sign in:

Open the DeviceHub login page at https://devicehub.sennheiser.com/.
Enter your email address in the text box.

If you can’t remember your password, click the link Forgot password?

In some cases, you will also be asked for a One‑Time Pass code (OTP). If this happens, you will see the following screen:

.
Click the message Email code to v********0@j********m.
This text acts as a button and sends the OTP email to you.
Enter the OTP code that is sent to your email for verification.

If retrieving the OTP code from your email takes longer than expected, you will see a prompt to request a new code. Click the link Resend code and wait for the new OTP email to arrive in your mailbox.

You have signed in successfully.