Sennheiser LinkDesk

In order to use the Sennheiser LinkDesk software, certain ports must be enabled (especially for the organization/enterprise firewall) for communication between software and devices.

If necessary, please contact the local administrator to configure the required ports.

Port requirements

Address Port Protocol Type Service Usage
Host Internal
LOCALHOST 54352 HTTPS (TCP) Unicast LinkDesk backend Internal backend communication
Requests from host to ...
ANY IP of a Base Station 443 HTTPS (TCP) Unicast SSCv2 - Spectera Base Station API Monitor+Control communication to devices

Sennheiser CIAM addresses 1

443 HTTPS (TCP) Unicast Sennheiser CIAM

Sennheiser account

Sign-in/Log-in

Sennheiser User Insights addresses 2

443 HTTPS (TCP) Unicast Sennheiser User Insights Analytics of usage and operational data
Requests to host from ...
224.0.0.251 5353 mDNS (UDP) Multicast mDNS, DNS-SD (optional - if desired) Device/service discovery

1 accounts-pro-emea.sennheiser-cloud.com

b2c-config.sennheisercloud.com

2 sennheiseruserinsights.matomo.cloud

cdn.matomo.cloud