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User Manual
Detailed description of software navigation and configuration of enrolled Sennheiser devices.
Device control
Configure and control devices directly using the device's familiar LUI interface in DeviceHub.
Updating device firmware
The currently installed firmware for each device is shown in the device list and on the Device detail page.

User Manual
Detailed description of software navigation and configuration of enrolled Sennheiser devices.
- Getting Started
  Initial setup steps including registration, organization, user management, and device enrollment preparation.
- Overview
  Learn about the environment of DeviceHub with a clear representation of the structure.
- Team management
  Instructions for inviting users and managing invites to ensure seamless collaboration and communication within the team.
- Location & room management
  Manage your location and room structure by adding, deleting, or renaming entries.
- Device enrollment
  Follow the steps to enroll your device to DeviceHub, ensuring proper network connectivity and time configuration.
- Device control
  Configure and control devices directly using the device's familiar LUI interface in DeviceHub.
  - Monitoring devices
    DeviceHub provides a central Dashboard to monitor all connected devices within an organization.
  - Updating device firmware
    The currently installed firmware for each device is shown in the device list and on the Device detail page.
- Room assignment
  Manage room assignments for devices by assigning, changing, or removing their room assignments through the device overview or detail pages.
- Account settings
  Here you can manage your account settings, including custom appearance, password, and membership.

Updating device firmware

The currently installed firmware for each device is shown in the device list and on the Device detail page.

The availability of new firmware updates is indicated by 'Update available', which is also visible on the dashboard. On DeviceHub, you can always update to the latest available version. Downgrading or selecting a specific (earlier) version is not possible.

The firmware installation may take several minutes and includes a reboot of the device. Please do not interrupt the process. After updating, the device will automatically reconnect to DeviceHub.

To update the firmware for a device:

Navigate to the Dashboard, the Device overview page, or the device detail page.
Click on Update available.
Review the release notes of the update and accept the license agreement by checking the box to proceed.
Click on Update.
During the update process the firmware state changes to 'Updating'. After successful installation, the device will show the label 'up to date' and display the new firmware version.

If the firmware update fails, it will be indicated by a label 'Update failed'. Click it to find out more about the issue and to restart the update process.

The firmware of your device has been updated successfully.