Inviting users to organization

Learn how to invite users to your organization by sending an email invitation through the DeviceHub application.

DeviceHub offers two different types of user roles that are tied to different level of access and permissions. All permissions apply to the organization the user is part of. For more details about user roles, see Roles and permissions.

Only one user can be invited at a time.

The invitee will receive an email containing a link to join DeviceHub. They must click the link and complete the signup and onboarding process to finalize their registration with the organization. The invitation link included in the email is valid for 14 days.

A Location Admin can still be invited when no location is assigned to them or when no locations are existing in the organization yet. Locations can be assigned to a Location Admin later. Until a Location Admin is assigned to at least one location, they do not have access to the data of any existing locations or devices.

To add a user to your organization, you need to send an invitation to their email address.

To invite a team member:
  1. Navigate to the section Team.
  2. Click Invite User.
  3. Enter the invitee’s appropriate email address into the invite field.
  4. Select the appropriate user role depending on the permissions to be granted:
    • Choose Owner to grant the invited user access to all locations within the organization.
    • Choose Location Admin to select a top-level location to which the user should be granted access.
  5. Click on Send Invite.
The invitation was send.