Resetting user password

If you have forgotten your password and cannot log in to the Sennheiser Control Cockpit application, you can reset the password.

Before the reset, make sure that the service has been started.
To reset a user password:
  1. Log in as local admin.
  2. Right-click on the icon of the Sennheiser Control Cockpit in the Windows® tray and select Reset Password.
    A new Reset Password icon appears:
  3. Meet the displayed minimum requirements and set a new password.
The password has been reset.
For more information on changing the password in the application, see chapter Setting system password.