Updating firmware (mobile devices)
The firmware version of the mobile devices can be downloaded and updated manually.
The Base Station update typically ensures that all components are included, so no manual downloads are required. Once the Base Station firmware is updated, the user will be guided through the process of updating the Mobile Devices (MDs). MDs with an older firmware version cannot be used until they are updated.
If the user pairs a mobile device with an outdated firmware, it won’t work until the update is done. The update can be started from the mobile device context file.
Please download the latest firmware version for your Base Station under:
sennheiser.com/base-station.
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To update your mobile device firmware:
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Click on your mobile device card.
An additional navigation menu will appear on the right-hand side of the window.
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Navigate to the drop-down menu
Hardware details.
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Click on UPLOAD FILE
and select the manually downloaded firmware.
The firmware file has been selected. -
Click on UPDATE to start the update process.
The update is done as a broadcast, meaning all mobile devices with outdated firmware will be recognized and updated one by one.