Device Error Codes

In some cases, errors may occur during an update.

0 None

The device is ready to be updated.

1 DeviceNotReady

The device is not ready to be updated.

The device is not in the 'Processing' update state and therefore cannot be updated. Please wait until the device is fully loaded (not grayed out in the Control Cockpit).

2 CannotSetDeviceProperty

The device is not ready to be updated.

The device could not enable the update property. Please check the connection to the device.

3 DeviceReportsError

Update error.

The device reports an update error. Please read the error message and react accordingly / contact the Sennheiser support.

4 NoDeviceReaction

Error after image upload.

The device does not react after firmware image upload. Please check the connections / contact the Sennheiser support.

5 GeneralError

A general error has occurred. Please check the connection and restart the device.