Claiming devices

This feature was introduced to bind the device to a specific Control Cockpit installation, preventing any unauthenticated device control within the network.

The feature is supported by the following Sennheiser devices which come equipped with a device configuration password:
Once a device is claimed, its settings can only be viewed and modified via an encrypted connection which requires entry of the configuration password.

Benefits at a glance

  • Encrypted connection
  • Password protected devices
  • Encrypted and protected 3rd party media control access

Verification of the claiming status

We strongly recommend that you switch to the new and secure protocol, which is supported in the latest 3rd party modules provided by Sennheiser. Nevertheless, to ensure that your room is fully functional at all times, you can use the unencrypted protocol (“Claim device”):
  • If the device is in a factory default state and the original password is still assigned, it will be automatically detected and applied.
  • If the device was previously claimed by another Control Cockpit instance, the previously set password must be entered. If you cannot remember the previously set password, please perform a hardware reset of the device. After the reset, the default password will be automatically applied.

Claiming options

You can claim either a single device or several devices simultaneously for your Control Cockpit instance.